Public platform

Route map

Contact

Centralized platform

Platform contact channels

The reference contact page now has a centralized equivalent in the new stack, with branch-specific channels still available inside each branch context.

Main hotline

+20 2 2415 7787

Central switchboard for general support, branch routing, and event coordination.

Operations email

[email protected]

Shared operations channel used while the new platform moves toward deeper feature parity.

Support window

24 / 7

Platform support remains continuous even while some branch modules are still in parity rollout.

Branch directory

Open a branch context

Each branch keeps its own dashboard, offers, tournaments, contact channels, and portal context.

Nasr City BranchNCB

NCB mirrors the reference project's busiest tournament-heavy branch. The focus here is device readiness, fast member triage, ticket pressure, and prime-time event coordination.

Open ncb
El Dokki Coaching BranchEDC

EDC takes the reference project's member, training, and support flows and focuses them on coaching demand, scheduled pod reuse, and predictable service windows.

Open edc
Retail Conversion BranchRCB

RCB is the fastest-turn branch in the parity slice. It emphasizes cashier throughput, ticket resolution, stock visibility, and converting walk-ins into repeat portal users.

Open rcb